Home / About Evisent
Founded 2017 · Australian-owned · 46 five-star reviews

We've been running Australian businesses' security since 2017.
Now we extend that to AI.

Evisent is Australia's security-first managed AI partner. We help mid-market and SMB teams across the country adopt AI safely — discovering what's already happening, governing what comes next, and operating it like any other business-critical system. Vendor-neutral on AI. Microsoft-aligned on infrastructure.

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The Evisent team at work
EST. 2017 · BRIGHTON VIC · NATIONALLY SERVICING
Where the firm came from

Two ideas about Australian SMBs that turned out to be true.

We started in 2017 because we thought the Australian SMB market was being sold IT support as a low-cost commodity, while its compliance risk was being ignored. Nine years on, that's still the dominant pattern in our market — and we're still building against it.

2017

Founded in Brighton, VIC

Started with a single conviction — that small businesses in regulated industries deserved the same security discipline as enterprises, at a price that respected their reality.

2018–2022

Vertical specialisation

Built deep capability in accounting, financial advice, insurance, construction, manufacturing. Published the compliance pages other MSPs treat as marketing fluff — Essential Eight, Privacy Act, APRA, ASIC, TPB, ATO, Law Society.

2023–2025

Productised pricing

Published $175/user/month for managed IT — at a time when most MSPs were still hiding behind discovery calls. Built a model where the buyer can decide if we're worth booking before they book.

2026 → forward

The AI Governance chapter

Same operating standard, extended one layer up. Productised AI Governance Bundle, AI Readiness Sprint, Build & Operate. ISO 27001 certification in progress; ISO 42001 to follow. MSP pricing moves to from $185/user/month from 1 July 2026.

The 2026 chapter

Same idea, applied to AI.

The reason we extended into AI Governance isn't that AI is having a moment. It's that the same gap we started Evisent to address in 2017 has reappeared in a new form. The Big 4 are selling AI Governance to enterprises. The major MSPs are bolting Copilot onto their service menus. Neither is serving the businesses in the middle — the accounting firms, the financial advisors, the insurance brokers, the manufacturers — whose AI exposure is real, whose deadlines are imminent, and whose budgets don't stretch to a six-figure consulting engagement.

So we extended what we already do. The AI Governance Bundle uses the same security stack we've been running for nine years. The AI Readiness Sprint follows the same productisation discipline we used to build our MSP offer. The named-vendor list — Microsoft 365, Microsoft Copilot, Anthropic Claude, Power Automate — is the list of tools we actually deploy.

Why this firm has this perspective

Evisent was founded by a practitioner who's been every role in IT — including the buyer.

From Level 1 helpdesk through Level 2 / Level 3 systems, networking, security, Microsoft 365 and Modern Work, and into compliance and risk leadership. Roles across three continents, in regulated and unregulated environments, on both the buyer side and the deliverer side.

L1 Support L2 / L3 Systems Networking Security M365 / Modern Work Compliance & Risk IT Manager Head of IT CIO
UK→ UAE→ AU

That experience is the reason we don't take channel-partner margin. Being the buyer being upsold by partners builds a clear view of where the conflicts of interest sit. We chose a different model — earning margin on the engagement, not on the licence — because that's what we'd want from a partner if the roles were reversed.

It's the same reason we publish our prices. Why we wrote the compliance pages other MSPs treat as marketing fluff. Why we architect for portability rather than lock-in. These aren't marketing choices. They're operator choices made by people who've sat on both sides of the table.

The brand stands alone — these decisions are now operating discipline, not founder preference. The why behind them traces back to a practitioner's view of what an MSP should be.

The operating discipline

Four things that are true on every page of this site.

These started as founder preferences. They're now operating standards. Every engagement, every contract, every published price reflects them.

01

Security-first

Nine years running Australian businesses' security. AI Governance is a layer on the same standard — not a new business in a different building.

02

Vendor-neutral on AI

We earn margin on the engagement, not on the licence. We have the right to say "this tool isn't the answer" because no contract makes us biased toward yes.

03

Microsoft-aligned

Microsoft 365 and Azure are our delivery stack. Deep in one is more credible than thin across three. MacOS endpoints welcome.

04

Productised & transparent

Published prices. Fixed scopes. Named SKUs. Every other AI consultant starts with "that depends" — we start with the price.

By the numbers

Nine years of Australian IT & security work.

The numbers below are evidence of the operating model, not marketing copy. We publish what we can publish; the rest we'll show you under NDA.

2017
Founded · 9 years operating
46
Five-star reviews · Google + Cloudtango
6
Regulated verticals served
100%
Australian-owned · nationally servicing

MORE NUMBERS AVAILABLE UNDER NDA — INCLUDING CLIENT-RETENTION, NPS, AND OPERATIONAL METRICS · ASK US AT info@evisent.com.au

Framework alignment & certifications

What we're aligned to today. What we're certifying for next.

We don't claim certifications we don't hold. The list below uses "aligned to" for the frameworks we map our delivery against, and names ISO 27001 / ISO 42001 as the two certifications in progress through 2026.

  • ESSENTIAL EIGHT Maturity Level 2+ aligned across our client base
  • ISO 27001 Information Security Management certification audit in progress · expected H2 2026
  • ISO 42001 AI Management System certification to follow ISO 27001 · expected late 2026 / early 2027
  • AU VOLUNTARY AI 10 guardrails from the DISR Voluntary AI Safety Standard built into delivery
  • PRIVACY ACT ADM transparency obligations covered ahead of 10 Dec 2026
  • APRA CPS 230 Material AI supplier checks for regulated client supply chains
  • MICROSOFT PARTNER Microsoft Solutions Partner designations in progress (Security, Modern Work, Infrastructure)
★★★★★
46 five-star reviews.
Real Australian businesses.
"We've had Evisent running our managed IT for over four years. The thing that stands out is how plainly they explain what they're doing — and that the bill is the same every month, no surprises. Now they're doing our AI governance too."
— Managing Director, Mid-market financial services firm (sample testimonial)
GOOGLE REVIEWS · CLOUDTANGO · LINKEDIN
Honest about what we're not

Things this firm isn't.

  • —
    Not a Big 4 consultancy. We don't bill at Big 4 rates and we don't sell six-month strategy decks. Productised SKUs, fixed scopes, published prices.
  • —
    Not a channel-aligned MSP. We don't take licence margin. We don't run vendor-partner-aligned recommendations. We earn on the engagement.
  • —
    Not multi-cloud. Microsoft 365 and Azure are our delivery stack. We don't deliver AWS-native or GCP-native work. We'll say so and recommend a different partner where needed.
  • —
    Not for everyone. Sub-10-staff and pure break-fix engagements aren't our sweet spot. We're a fit for businesses 10+ in regulated or regulated-adjacent industries.
  • —
    Not a hype business. We won't sell you an AI use case that doesn't have a measurable outcome. We'll tell you when the technology isn't ready, or when in-house is the right answer.
Two ways to start a conversation

See where you stand. Or just have a chat.

The AI Readiness Quiz takes three minutes and tells you where you sit on Governance, Build, and Operations. The "book a chat" link takes you to a 15-minute call with no pitch attached.

Take the AI Readiness Quiz → Book a 15-minute chat