Each vertical we serve gets its own delivery playbook — the specific regulator that watches it, the recent letters and findings we're tracking, and the patterns of AI exposure we see in that industry. Managed IT and Cybersecurity for the day-to-day; AI Governance, Builds and Operations on top.
Senior associates pasting client P&L data into ChatGPT for variance analysis. Junior staff drafting client emails through AI without traceable provenance. The TPB's competence and confidentiality obligations apply to AI use — no grace period.
Advisers using ChatGPT or Claude to draft SOA paragraphs. Practice management software adding AI-powered "insights" that influence advice. Licensees demanding AI governance evidence; ARs having no answer.
Quote engines and renewal automation introducing AI features brokers don't control. Claims-side AI tools used without audit trails. Underwriters demanding AI usage evidence at binder renewal — brokers having no answer.
AI clinical scribes and transcription tools introducing accuracy concerns. Decision-support AI that may influence diagnosis. Practitioners personally responsible for AI appropriateness, data governance, and informed consent.
Estimators pasting tender bills of quantity into ChatGPT for variance checks. AI used to summarise subcontractor agreements. Major-project clients writing AI usage representations into head-contract terms.
Production-line vision systems from vendors who can't articulate AI governance. Predictive maintenance models on data the manufacturer doesn't have clear rights over. EU customers asking pre-supply AI governance questions Australian manufacturers can't answer.
Handa & Mallick is the leading Australian cautionary case. PI insurers introducing AI exclusions on renewal. We support modern, AI-curious firms — implicit pre-qualification on intake.
See the SprintWe're commissioning fresh case studies through 2026 with clients across our seven verticals. Below is where they'll sit. Want to be one of the firms we feature? Get in touch — we offer reduced engagement fees for clients willing to be referenced.
35-staff Australian SMB · anonymised case study · click to read
Mid-tier broker · Bundle setup ahead of carrier renewal
Exporter to EU · Bundle + audit-ready evidence pack
WE'RE NOT FAKING THESE — THEY'LL BE REAL CLIENTS WITH REAL OUTCOMES, AND THEY'LL REPLACE THESE TILES AS THEY'RE COMMISSIONED. ASK FOR DETAILS BY EMAIL info@evisent.com.au.
The seven verticals above are the ones where the regulator anchor is sharp enough to warrant a dedicated story — but our productised SKUs work for almost any Australian business 10-200 staff. Cloud-based AI doesn't care if you're retail, logistics, recruitment, or professional services. If your industry isn't here, take the quiz or have a chat — most non-listed verticals still fit the model.
The quiz routes you to the right SKU based on your industry, your existing AI footprint, and your urgency. Or pick up the phone — direct line to a senior engineer, no gatekeeper.